Skip to main content

ITIL® 5 Bridge training for ITIL 4 certified teams

Instructor-led upgrade program designed for organizations that already hold ITIL 4 certification and need alignment with ITIL Version 5.

The training focuses exclusively on what changed in the updated framework. Existing knowledge remains the foundation — the program builds on it rather than repeating it.

Training is delivered live and scheduled around operational workload. Certification is optional per participant and administered online via PeopleCert.

What this training delivers

The ITIL 5 Bridge is a focused upgrade program for teams already certified in ITIL 4.

It helps organizations:

  • Align internal knowledge with ITIL Version 5
  • Understand structural and governance updates
  • Update service management practices efficiently
  • Decide which roles require certification and which do not

Instead of repeating Foundation-level material, the program concentrates on Version 5 updates and their practical implications for operating environments.

Accredited by:

Pricing

ITIL 5 Bridge training + PeopleCert exam voucher
For ITIL 4 Foundation certified participants
€350 / participant
PeopleCert ITIL 5 exam voucher
Voucher only
€150 / voucher
Minimum group size: 4 participants • All prices excl. VAT

Estimate your investment

Bridge training is intended for ITIL 4 Foundation certified participants.
Price per participant
€350

ITIL 5 Bridge training + exam voucher
€0

Total investment

€0

Minimum group size: 4 participants • All prices excl. VAT
ITIL 4
Current baseline
→
Bridge
Only what changed
→
ITIL 5
Aligned framework

What the Bridge covers

  • Expanded governance perspective, including AI-aware service environments
  • Integration of digital product and service lifecycle thinking
  • Refinements within the Service Value System
  • Updated terminology and clarified practice relationships
  • Alignment between governance, strategy, and operational practices

Changes are explained through direct comparison with ITIL 4.

What participants will be able to do

After completing the program, participants will:

  • Explain the key differences between ITIL 4 and ITIL 5
  • Map current practices into the updated Version 5 structure
  • Understand governance and lifecycle changes in the framework
  • Support internal transition discussions
  • Prepare for the PeopleCert ITIL 5 Foundation exam if certification is selected
Traditional public course
Fixed format
  • 3 fixed days (set schedule)
  • Certification bundled for everyone
  • Per-person pricing adds up fast
  • Repeats content some roles already know
RixMind team training
Flexible + role-based
  • Schedule around your operations
  • Train the whole team
  • Certify only selected roles
  • Designed for practical adoption

What makes RixMind different

Operational Flexibility + Cost Control

Unlike traditional 3-day public courses, RixMind separates learning from certification. You train the entire team at a lower per-person cost while certifying only selected roles. Flexible scheduling protects operational continuity and reduces total capability investment.

Schedule a planning call

Practical ITSM experience

Participants benefit from experience including:

  • AI-aware service governance and risk alignment
  • Digital product and service lifecycle application
  • Service Value System integration into real operating models
  • Cross-functional collaboration between product, IT, and operations
  • Real-world transformation case exposure

100+

Teams trained

10

years of ITSM experience

Experience across

public sector, finance, technology, and managed service environments

Delivery to organizations

ranging from small IT teams (5–10 specialists) to enterprise-scale environments (100+ IT professionals)

Accredited by
Certification aligned

with international standards

Trainers

Instructor-led
Live training sessions
Flexible scheduling
Around operations
Team delivery
Minimum 4 participants

Training format

  • Instructor-led live training
  • Modular format (typically two half-day sessions or several shorter sessions)
  • Delivery scheduled around operational workload
  • Corporate group delivery (minimum four participants)
  • Coverage: Baltics and Europe (other regions on request)

Prerequisite: valid ITIL 4 certification.

Request team training proposal

FAQ

Do all participants need certification?

No. Certification is optional per participant.

Is this training enough to prepare for the ITIL 5 Foundation exam?

Yes. The programme covers Version 5 updates relevant for certification.

Can this training be delivered privately for our organization?

Yes. The program is designed for closed corporate groups.

What if someone in the team does not hold ITIL 4 certification?

They should attend a full ITIL Foundation training instead of the Bridge program.

How long does the training take?

Most teams complete the program in two half-day sessions.

Let’s connect

Request your proposal

Share a few details — we’ll respond with a tailored plan and final pricing options.

* Required fields