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Atera – AI-powered IT management platform for modern IT teams

Atera combines IT asset management, remote monitoring, automation, and AI-driven IT support in one platform.
RixMind helps organizations implement and use Atera in a practical way, aligned with real IT needs, not just demos.

What is Atera?

Atera is an AI-powered IT management platform that enables IT teams to centrally manage IT assets, users, incidents, and automate daily IT operations.
It combines RMM, ITSM and automation capabilities in a single solution, helping reduce manual work and improve IT efficiency.

Team collaborating outdoors, representing Atera as an AI-powered IT management platform that supports modern IT teams with automation, monitoring, and efficient IT operations.

Your IT essentials.
Integrated. Elevated.

A better way to support work

With Autonomous IT support running in the background, employeesget instant help. That means no waiting, no tickets, and no slowdown.

AI agents working for you

Atera’s AI agents work alongside your team to handle up to 40% of routine tasks autonomously.

Run your IT from one place

Atera unifies RMM, helpdesk, ticketing, and patching into a single, streamlined platform to give you full visibility and control.

IT Autopilot

From automated to Autonomous IT

IT Autopilot goes beyond assistance, autonomously resolving issues on end-user devices with no manual intervention required.

Enterprise-grade IT support, 24/7

IT Autopilot delivers human-like assistance, not canned responses.

Context-aware intelligence

IT Autopilot taps into your knowledge base to solve issues your way.

Smarter daily workflows

IT Autopilot deploys apps, resets passwords, provides real-time insights, and more.

AI Copilot

Your AI assistant, built into your workflows
AI Copilot helps your IT team move faster with instant guidance and context-aware suggestions.

AI that works where you do

AI Copilot flags issues and suggests next steps, helping your team move faster with less guesswork.

Real-time, in-context support

From replies to resolutions, Copilot guides every step without breaking your flow.

Smart suggestions, no setup required

AI Copilot handles auto-replies, KB creation, root cause hints, and more to free up your time.

IT that runs smarter, with you or for you

Atera is on CRN’s 10 Hottest AI Tools of 2025 list

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Atera is a G2 Market Leader in AIOps and Platforms

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Atera named to Capterras`s 2025 Shortlist for AI

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Atera is on Software Advices Best AI Software of 2025 list

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Works with the tools you already use

Atera integrates with your IT favorites from Microsoft Teams and Slack to Zapier and Bitdefender.

Explore all integrations

Proven. Tested. Certified.

Take the loop towards Autonomous IT

Deploy your first agent in minutes. Experience the exponential impact yourself!

Start a 30-day free trial

How it works

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