Atera combines IT asset management, remote monitoring, automation, and AI-driven IT support in one platform.
RixMind helps organizations implement and use Atera in a practical way, aligned with real IT needs, not just demos.
Atera – AI-powered IT management platform for modern IT teams
What is Atera?
Atera is an AI-powered IT management platform that enables IT teams to centrally manage IT assets, users, incidents, and automate daily IT operations.
It combines RMM, ITSM and automation capabilities in a single solution, helping reduce manual work and improve IT efficiency.
Your IT essentials.
Integrated. Elevated.
A better way to support work
With Autonomous IT support running in the background, employeesget instant help. That means no waiting, no tickets, and no slowdown.
AI agents working for you
Atera’s AI agents work alongside your team to handle up to 40% of routine tasks autonomously.
Run your IT from one place
Atera unifies RMM, helpdesk, ticketing, and patching into a single, streamlined platform to give you full visibility and control.
IT Autopilot
From automated to Autonomous IT
IT Autopilot goes beyond assistance, autonomously resolving issues on end-user devices with no manual intervention required.
Enterprise-grade IT support, 24/7
IT Autopilot delivers human-like assistance, not canned responses.
Context-aware intelligence
IT Autopilot taps into your knowledge base to solve issues your way.
Smarter daily workflows
IT Autopilot deploys apps, resets passwords, provides real-time insights, and more.
AI Copilot
Your AI assistant, built into your workflows
AI Copilot helps your IT team move faster with instant guidance and context-aware suggestions.
AI that works where you do
AI Copilot flags issues and suggests next steps, helping your team move faster with less guesswork.
Real-time, in-context support
From replies to resolutions, Copilot guides every step without breaking your flow.
Smart suggestions, no setup required
AI Copilot handles auto-replies, KB creation, root cause hints, and more to free up your time.
Works with the tools you already use
Atera integrates with your IT favorites from Microsoft Teams and Slack to Zapier and Bitdefender.
Proven. Tested. Certified.
Take the loop towards Autonomous IT
Deploy your first agent in minutes. Experience the exponential impact yourself!