Your team learns ITIL 5. Your services actually improve, at the same time.
Many organizations complete ITIL training and receive certification. Yet the framework often remains theoretical and day‑to‑day service management does not change.
This program connects ITIL learning with practical improvement work. Your team learns the framework and immediately applies it to your own service environment.
Foundation + Value Sprint combines official ITIL 5 training with practical workshops focused on the service management practices that matter most for your organization.
The program ensures that teams do not only learn the framework but also translate it into practical improvement actions within their organization.
Step 1 — Prioritize
RixMind works with your team to identify 1–2 ITIL practices that are most relevant for your organization.
Step 2 — Train
Participants complete official ITIL 5 Foundation training, gaining a shared understanding of modern service management principles.
Step 3 — Apply
Value Sprint workshops translate the framework into your organization’s real improvement roadmap.
Participants gain a clear understanding of the ITIL Service Value System, digital service management principles, and how modern organizations manage IT services.
The training prepares participants for the optional PeopleCert ITIL 5 Foundation certification exam.
The Value Sprint ensures the training leads to practical improvement outcomes.
At the start of the programme, your organization selects one or two priority ITIL practices that will become the focus of the engagement.
RixMind consultants guide workshops where the selected practices are analyzed and translated into concrete improvement actions.
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The training establishes a shared service management language across the organization.
The Value Sprint translates training into practical improvement actions.
Operational Flexibility + Cost Control
Unlike traditional 3-day public courses, RixMind separates learning from certification. You train the entire team at a lower per-person cost while certifying only selected roles. Flexible scheduling protects operational continuity and reduces total capability investment.
Participants benefit from experience including:
Teams trained
years of ITSM experience
public sector, finance, technology, and managed service environments
ranging from small IT teams (5–10 specialists) to enterprise-scale environments (100+ IT professionals)
with international standards
No. Certification is optional per participant.
Yes. The programme covers Version 5 updates relevant for certification.
Yes. The program is designed for closed corporate groups.
Most engagements run between four and eight weeks depending on scope.
No prior ITIL certification is required to attend the Foundation training.
Share a few details — we’ll respond with a tailored plan and final pricing options.
