On May 4–5, RixMind participated in GITEX Central Asia 2026 in Almaty, Kazakhstan — one of the region’s leading technology and AI events. Together with our partner Freshworks, we presented modern IT Service Management (ITSM), ITIL-based best practices, and AI-driven digital transformation solutions to organizations across Central Asia and the Caucasus.

During the event, we conducted live demonstrations, met with industry professionals, partners, and business representatives, and discussed the growing role of automation and AI in service management. We observed particularly strong interest in ITSM modernization, ITIL adoption and service maturity, AI-powered support solutions, and practical approaches to digital transformation.

GITEX Central Asia provided an excellent opportunity to strengthen existing partnerships, establish new connections, and exchange insights on current technology trends and challenges faced by organizations in the region.

This activity was implemented within the framework of the C4CA project in cooperation with the Central Finance and Contracting Agency and Expertise France, with funding from the European Commission.